Terms & Conditions
Shop information
Namikawa Heibei Co.,Ltd.
Address
1-13-4 Midorigaoka, Meguro-ku, Tokyo, 152-0034 Japan
Phone
81-3-3718-4835
Fax
81-3-3718-4900
Contact person
Takehiko Namikawa
Shipping & Handling
None
How to Order
Shipping timeframe
All orders for in-stock items will be shipped within 2 business days after your confirmation. The following is the standard delivery time by EMS.
| Asia | 2-4 business days |
| North America | 3-5 business days |
| Europe and other area | 4-8 business days |
Payment
Paypal, Credit Card, Bank Transfer, WISE Bank Transfer
Exchanges/returns/cancellations
We accept refund for unused items.
Please contact us within 3 days from delivery.
If you request a refund, the purchase price (excluding shipping cost) will be refunded to you using the original payment method once we have received the returned item back and confirmed.
If the delivered item is broken or in bad condition, we will pay for the shipping cost.
In case of exchanges or returns because of the customers' personal preferences,
the customers are to pay the shipping cost for returns.
Items must be returned unused and undamaged.
You cannot return special order.
Please contact us within 3 days from delivery.
If you request a refund, the purchase price (excluding shipping cost) will be refunded to you using the original payment method once we have received the returned item back and confirmed.
If the delivered item is broken or in bad condition, we will pay for the shipping cost.
In case of exchanges or returns because of the customers' personal preferences,
the customers are to pay the shipping cost for returns.
Items must be returned unused and undamaged.
You cannot return special order.